Returns & Exchanges
At Qualipieces, we stand behind the quality of our products and offer a 30-day window for returns or exchanges on all items in original condition. Whether you received the wrong part or simply changed your mind, our goal is to ensure your complete satisfaction with every purchase.
Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to avoid restocking fees.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing